Chime Solutions (Chime), a provider of customer contact services and one of the largest and fastest-growing minority-owned businesses in the country, closed a $30M recapitalization investment with BBH Capital Partners (BBHCP) this October, with additional participation from Endeavor Catalyst. The investment, made through BBHCP Opportunities Fund, L.P., aims to provide Chime with a long-term, well-capitalized financial partner who will support the company’s growth strategy.
The capital raise will support Chime’s business process outsourcing solutions and its mission of creating economic and social impacts in underserved communities across the country. Chime has rapidly grown to over 2,500 employees since its founding in 2016 by partnering with Fortune 1000 corporations providing high-value, outsourced customer contact solutions. The growth capital investment will enable Chime to continue its expansion into new markets and invest in next-generation customer experience technologies to support corporations seeking high quality, competitive cost solutions from outsourced partners located in the U.S.
Chime CEO and Founder, and Endeavor Entrepreneur, Mark Wilson stated, “With the support and expertise of BBHCP and unique network of Endeavor, Chime will continue to innovate and support our clients’ complex requirements, while solidifying our position as the emerging leader in the customer contact industry. We are excited to partner with BBHCP and Endeavor as we aspire to change the narrative in underserved communities and impact lives as we deliver high-impact solutions to our clients.”
“We are delighted to continue our support of high-impact Endeavor Entrepreneur Mark Wilson and the entire team at Chime Solutions with this investment from Endeavor Catalyst, alongside Brown Brothers Harriman,” said Endeavor Atlanta Managing Director Aaron Hurst. “Chime Solutions is delivering a world-class, technology enabled service to large enterprises while directly addressing gaps in economic opportunity within our communities. Their growth is extraordinary and we are grateful to partner with Mark and his team for years to come as they scale.”
Based in the Atlanta area, Mark Wilson and Chime were selected into the Endeavor network in 2019.