Pablo Rabanal

  • Current company
  • Location Spain
  • Industry Consumer Services

On average, every year, 1.5 million travelers in Spain are victims of delayed or cancelled flights, 3.5 million suffer from illegal bank fees and thousands of individuals from wrongful charges by their phone companies. Due to the lack of knowledge of consumer protection laws, heavy paperwork and expenses involved, only a small percentage file for claims against the corporates. Determined to see the victory of David over Goliath, Reclamador operates an online platform that effectively manages the end-to-end process of filing claims against large corporates on behalf of customers, on a ‘no-win, no-fees’ basis. The company’s user-friendly platform allows customers to file a claim in less than five minutes, after which Reclamador handles the entire process. With a success rate of over 90%, Reclamador is a pioneer and leader in the US$10 billion Spanish claims market. Today, the company operates in all the provinces in Spain, and has helped 75,000 individuals (over 12% of the total mercantile court proceedings in the country).

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