Juan José Besa

  • Current company Wholemeaning
  • Location Chile
  • Industry Enterprise Software & Services

Many companies struggle to keep up with the massive inflow of daily customer feedback and thus miss out on uncovering valuable business insights. Manual review of textual feedback is time-consuming, while existing customer analytics software is expensive, clunky, and designed for data experts rather than everyday decision-makers. Wholemeaning helps companies turn customer feedback into revenue through its proprietary, user-friendly natural language processing (NLP) software, which analyzes feedback across a company’s text-based platforms (e.g. emails, social media, surveys) in order to deliver actionable, real-time insights. With clients across Latin America and the US, Wholemeaning is poised to become a leading player in NLP-powered customer feedback software for the Spanish language market.

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