“I saw an opportunity to revolutionize the customer service experience.”
- Year selected
There is nothing virtual about the very real customer service problems that Aivo is helping to solve. At the intersection of technology, linguistics and marketing, Aivo develops virtual customer service agents that intelligently recognize, interpret and respond to written client questions across diverse digital channels. At nearly 80% less cost than their human counterparts, virtual agents are changing the face of the multi-billion dollar customer service industry. AgentBot, Aivo’s chat-based virtual agent, differentiates itself with personality and strong linguistic ability in deciphering written Spanish across its regional complexity.